Managing the process legally Conflict Resolution: Dealing With Difficult People, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn the benefits of conflict resolution, anger and stress management tips, and ways to improve your own outlook in challenging situations. You will also learn a practical three-step model that will help you resolve conflict in a positive manner.Managing Difficult Conversations and the Judicial System Process
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively.Working with the Media: Creating a Positive Working Relationship
$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You are going to have a good grasp of the interview process when you are done of this course, from the perspective of a regular citizen or as a professional spokesperson. In addition to speaking to the media, you're going to learn how to pass your message along via a press release or media package.How to Build Goal Setting Strategies
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you will create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey to achieve your goals.Giving Effective Feedback the Do’s and Don’ts
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback.Workplace Health and Safety: The Supervisor’s Role and Responsibilities
$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview At the end of this course you are going to be able to understand the employers and supervisors responsibilities for workplace health and safety and you will also learn about, and understand, the three rights of workers. You will learn about Health and Safety Committees, employee orientation checklists, health and safety training for employees, and the importance of communicating health and safety information.Women and Leadership: Owning Your Strengths and Skills
$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview At the end of this course you will understand a brief history and evolution of women and leadership. You will recognize leadership barriers, how to handle them, and use them to create benefits. You will know about social and emotional intelligence, and self-awareness. You will be able to develop a basic vision and brand for your leadership and understand essential leadership skills. You will also examine decision making and create a workplace philosophy statement and action plan.Transgender Employees: Creating an Inclusive Work Community
$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview The workforce has increasingly become more diverse inclusive of gay, lesbian, bisexual and transgender. This course will provide guidance on ways to ensure transgender employees experience an inclusive workplace community that thrives on equality.Workplace Success: Seven Key Skills You’ll Need
$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Upon completing this course, you are going to know approaches to be an effective team member, how it feels to experience change and ways to be flexible in times of change and to approach problem solving. You will also identify tips to giving and receiving feedback, learn ways to recognize self-confident behaviors in the workplace and learn a three-step process to building self-confidence.Influence and Persuasion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You'll also receive an introduction to basic neuro linguistic programming techniques.Hiring for Success: Behavioral Interviewing Techniques, PCC Global Diversity and Inclusion
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. S.T.A.R technique will also help you learn about some of the problems commonly encountered in the hiring process and how to overcome them.Conducting Effective Performance Reviews
$405.00$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This in-depth course will cover the entire performance management process, various types of performance reviews, goal setting, feedback strategies, coaching tips, techniques for handling performance problems, and ways to maintain performance.Strategic Planning
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 _______________________________________________________________________ Course Overview A good strategic plan describes what the owners want the business to do and how to get there. This course will help you identify all the pieces of a strategic plan and how to put them together to create something meaningful.Change Management: Change and How to Deal With It
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Some people enjoy the opportunities and excitement that change brings. Others, however, have a harder time adapting. To complicate matters, our feelings often depend on the situation. This course will teach you how to manage change in a positive way.How Emotional Intelligence is Critical for Minority Youth in the Today’s Judicial System
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will introduce you to the history of emotional intelligence and what its all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development.
