How Active Listening improves your image from the other side of the chair
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what active listening is and what qualities active listeners have. You will also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and overcoming listening roadblocks.Military Diversity Training vs Corporate and Understanding the Difference: Celebrating Diversity in the Workplace, PCC Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what diversity means and what some of its related terms are. You'll also considers how your world has changed and how stereotypes impact people. Then, you'll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.Managing the process legally Conflict Resolution: Dealing With Difficult People, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn the benefits of conflict resolution, anger and stress management tips, and ways to improve your own outlook in challenging situations. You will also learn a practical three-step model that will help you resolve conflict in a positive manner.Crisis Management- Veterans, Corporate America and the Community
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.How to overcome challenges as a Veteran or Non-Veteran- Disability Awareness: Working with People with Disabilities
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will explore what the word disabilities means and what some common disabilities are. You will also explore stereotypes, misconceptions, and labels. Then, you will learn ways to encourage diversity, create an accessible workplace, make appropriate accommodations, and protect the privacy of your employees.Workplace Harassment: Why the rules are the same legally for a Veteran and Non-Veteran: What It Is and What to Do About It
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn about different types of harassment. You will also learn prevention strategies (such as harassment policies and handling issues promptly), what to do if you are harassed, what to do if you are accused of harassment, and how to handle harassment as a manager. Then, you will learn a basic complaint resolution process (including how to handle false complaints), when mediation might be an option and ways to help the workplace return to normal.How to cope with understanding Business Ethics in Today’s Corporate America Office as a Veteran and Non-Veteran
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn what the terms ethics, morals, and values mean. Then, you will learn about several different ethical frameworks, including Kohlbergs six stages, philosophical approaches, personal values, and codes of ethics. You will also learn how to avoid ethical dilemmas, make ethical decisions, handle common ethical dilemmas, and recover from mistakes.Readjustment Process Problem Solving and Decision Making Effectiveness; Dr. Rubin Cockrell
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn a three-phase problem-solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.Workplace Violence: How to Manage Anger and Violence in the 21st Century Workplace as a Veteran and Non-Veteran
$405.00$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview In this course, you will learn a nine-stage plan to help organizations prevent violence. You will also learn how to respond to violent incidents, manage anger, and implement design and hiring practices that will keep employees safe.