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ATTORNEY BENJAMIN CRUMP SOCIAL JUSTICE INSTITUTE
Team Building: Developing High Performance Teams as a Leader, PCC Global Diversity and Inclusion
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Team Building: Developing High Performance Teams as a Leader, PCC Global Diversity and Inclusion

$405.00 $297.00

Course Length: 16 Weeks

Course Hours: 24

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Course Overview

After you complete this course, you will understand how to apply the TORI model, Tuckman and Jensen’s five stages of team development, and Glenn Parker’s 12 characteristics of effective teams to develop high-performance teams. The PCC Diversity and Aperion Global Institute team via Gallup Strengthfinders 2.o assessment tool is designed to help you better understand who you are and how to your characteristics and traits play a significant role in team development.

 

What holds any organization back is having an incredible leader that does not produce extraordinary results. It is critical with the entry and exit of generational talent that it is significant to perform more than ever as a leader that does not speak about your people but talk to them as a coach, mentor, and leader.  Your success as a manager is heavily influenced by how well your team operates and what kind of results they achieve. This course will give you some ways to develop a high-performing team and get the results you’re looking for as you change your model from me to us model. The course in cohort with PCC Global Diversity & Inclusion, AGI Global Diversity & Inclusion Institute will bring over 20+ years of leadership to this important subject matter.

 

 

 

 

 

Learning Objectives

After you complete this course, you will be able to:

Identify different types of teams.
Build teamwork by recognizing and tapping into the twelve characteristics of an effective team.
Promote trust and rapport by exploring your team player style and how it impacts group dynamics.
Recognize the key elements that move a team from involvement to empowerment and how to give these elements to your team.
Develop strategies for dealing with team conflict and common problems.
Understand how action planning and analysis tools can help your team perform better.

Outline

Session One: Course Overview

Session Two: Organizations Today

Session Three: Types of Teams

Session Four: Team Norms

Session Five: The TORI Team Building Model

Session Six: A Team’s Activities

Session Seven: The Five Stages of Team Development

The Five Stages of Team Development

Nurturing Teams

Team Problem Solving

Session Eight: Characteristics of Great Teams

Session Nine: Civilized Disagreements and Consensus

Session Ten: Open Communication

Session Eleven: Clear Roles and Assignments

Session Twelve: Shared Leadership

Session Thirteen: Team Player Types

What’s Your Team Player Type?

What Does it Mean To Have a Number?

My Team Style

Session Fourteen: The Trust/Relationship Model

Session Fifteen: Lateral and Vertical Thinking

Session Sixteen: Creative Team Thinking

Creative Thinking Methods

Brainstorming and Brainwriting

Six Thinking Hats

Favorite Method Selection

Session Seventeen: Team Shaping Factors

The Four Factors

The Conference

Session Eighteen: Solving Problems

Problem Solving Model Overview

Getting Creative

Phase One

Phase Two

Phase Three

Session Nineteen: Interventions for Team Leaders

Problems and Solutions

Case Study

Session Twenty: Resolving Conflict

Ways to Resolve Conflict

Resolving Internal Conflict

Session Twenty-One: SWOT Analysis

The Meaning of SWOT

Case Study

Session Twenty-Two: Developing Team Action Plans

Planning Tools

Action Planning Chart

Recommended Reading List

Post-Course Assessment

Pre- and Post-Assessment Answer Keys

Personal Action Plan

Instructor(s)

VonGretchen Nelson, a strategic leader with extensive experience developing and directing key Diversity & Inclusion and Talent Management initiatives to maximize business results. Over nineteen years of advanced knowledge and extensive experience in Fortune 500 corporations, nonprofits, healthcare, pharmaceutical, financial services, the private sector, technology, research & development and contracting industries. Creative thought leader and an innovative problem solver; passionate about identifying and meeting challenges through proactive alignment and engagement of stakeholders. Trusted Advisor with an emphasis on culture change, diversity and inclusion, talent management, and leadership development

Timothy Howell, a dynamic, motivated, self-starting, dedicated and results-oriented professional with extensive experience in human resources, management, training, sales, and program development who is ready to be a contributor to overall successes day one. Highly accountable for hands-on leadership to facilitate business growth through sound business solutions and strategic market analysis, key account management and client relations with customer satisfaction and employee development as priorities. Recognized professional whose skills have been tested and proven in three Fortune 50 environments.

Course Length

16 Weeks

Course Effort

3-4 hours a week

Total Course Hours

24

Languages

English

Video Transcripts

No

Internet Connection

  • Broadband or High-Speed – DSL, Cable, and Wireless Connections

*Dial-Up internet connections will result in a diminished online experience. Classroom pages may load slowly and viewing large audio and video files may not be possible.

Hardware Requirements

  • Processor – 2GHz Processor or Higher
  • Memory – 1 GB RAM Minimum Recommended

While our courses are accessible through multiple mobile learning platforms, some courses may include a CD or DVD with the Textbook, so you may need access to a computer with CD-ROM or DVD Drive.

 

PC Software Requirements

  • Operating Systems – Windows 7 or higher
  • Microsoft Office 2007 or higher. Also, you could use a general Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers – Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • QuickTime, Windows Media Player &/or Real Player

MAC Software Requirements

  • Operating Systems – Mac OS x 10 or higher with Windows
  • Mac office programs or a Word Processing application to save and open Microsoft Office formats (.doc, .docx, .xls, .xlsx, .ppt, .pptx)
  • Internet Browsers- Google Chrome is highly recommended
    • Cookies MUST be enabled
    • Pop-ups MUST be allowed (Pop-up Blocker disabled)
  • Kindle Reader App is needed for many of our courses (No special equipment needed. This can be downloaded for FREE onto your computer.)
  • PowerPoint Viewer (if you do not have PowerPoint)
  • Adobe PDF Reader
  • Apple QuickTime Media Player
  • Courses that include a CD-ROM or DVD may require an external drive and Parallels software to view.

How long does it take to complete a course?

When you register for a course(s), you will receive a start date and the time frame it takes to complete the program.  Once the course begins, each course is self-paced, so you can start and stop each learning module at your own pace. However, you must complete the course within the time frame to receive a certification.

What happens if I do not have enough time to complete the course within the time frame provided?

If you don’t finish the course in the time frame, you will not receive a certification. The time frame allotted to complete each course has been based on each learner giving a concerted effort to complete the course, plus the number of hours it takes to learn the information and obtain the certification.  Therefore, the time frame for each course has been calculated to ensure successful completion of the course. However, if for some reason a learner is unable to complete the course, you will have to re-enroll in the course and you will be required to pay the course price in effect at the time of re-enrollment.

Once enrolled in the course, and I realize that I can’t complete the course can I get a refund?

There are NO REFUNDS once you enroll in a course. However, if you are suddenly deployed while pursuing a certification course, we will work with you to ensure you complete your studies.  Learners who need to delay their course for medical reasons, may be eligible to transfer their course(s) to a future term.  A medical withdrawal will be considered only if accompanied by:

A written verification and phone verification from a medical doctor stating the student cannot complete the course due to illness or disability.  Please not the doctor’s note must be in English to be considered.

You can contact our office at: info@aperionglobalinstitute.com

Are there any additional materials and/or books I am required to buy for a course?

No, everything you need is included in the course.  Some courses will suggest additional materials/books that can help you grasp the information better, or expand your knowledge about a topic. However, you are not required to purchase the additional information.

 Are there exams I will have to take in a course?

Yes, there are exams in each course to access your knowledge of the material. You will be required to pass those exams to successful complete the course. The type of exams you will take vary. They can range from multiple choice questions, essays, short answers, and/or video/audio submissions. If you diligently study and complete the assignments for each course, you will be prepared to pass the exams in the course(s).

Can I get financial assistance?

Aperion Global Institute (AGI) courses are non-credit courses, so they do not qualify for federal assistance in the United States, and AGI does not provide financial assistance.  In some states, a vocational program, military program, or workforce development program will pay for qualified learners to take courses. You will be responsible for qualifying for financial assistance through those agencies and/or programs.  For international students, you will also have to follow the guidelines and requirements regarding financial assistance at your institution or program.

What happens when I complete a course?

Upon successful completion of a course, within three (3) days you will receive a certification by email. You are free to save and print the certification for your educational and career needs. If for some reason you do not receive the certification, or can’t save or print the certification please contact our office at: info@aperionglobalinstitute.com

Once I provide an employer with the certification, am I guaranteed a job?

AGI does not provide direct job placement services after successfully completing a course. However, the certification you receive informs a potential employer that you have acquired the skills and knowledge to obtain employment, in most cases.  We recommend that learners conduct research on the job market to make sure you have the required job skills and expertise.

What software or hardware do I need, and what are the system requirements to take courses?

To take our courses, you must have access to a computer and the internet.  You can use a Mac and/or PC., tablet, phone.  You don’t have to use the same device to log-in for the course(s).  We recommend that you have a word-processing program (Microsoft Word is the best), Abode Player, and the latest version of a free web browser such as Chrome, Firefox, Internet Explorer, Microsoft Edge, etc.

When can I start the courses?

You can start the courses on the start date only. Once the course starts, you are free to access the course anytime, anywhere, and as many times as you want with an internet connection. Please note: There are no refunds once you enroll in a course(s).

Can I receive CEU credit for courses that I successfully complete?

Please do not assume that all courses that you take and successfully complete are eligible for CEU certification. If you are seeking CEU certification for a course, we strongly recommend that you contact your institution and establish eligibility for the courses you plan to take BEFORE you enroll in a course.  Although we provide you with a certificate for successfully completing a course, it is solely your responsibility to ensure that the course you enroll in and the certificate meets CEU requirements for your profession.