Call Center Training: Sales and Customer Service Training for Call Center Agents
$405.00$297.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn how to present yourself appropriately on the telephone. You will also learn tips for saying no, giving bad news, selling on the phone, overcoming objections, dealing with difficult customers, taking messages, and managing voice mail. We will also share a basic telephone script that you can customize.Dynamite Sales Presentations
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview A good sales presentation begins when you enter the room, and the best sales presentation methods take into account not only what you’re bringing to sell, but how you present with it.