Managing the process legally Conflict Resolution: Dealing With Difficult People, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn the benefits of conflict resolution, anger and stress management tips, and ways to improve your own outlook in challenging situations. You will also learn a practical three-step model that will help you resolve conflict in a positive manner.Managing Difficult Conversations and the Judicial System Process
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will give you an eight-step process for a difficult conversation, as well as some things to consider when deciding to have the conversation (such as your desired outcome, the time and place, and how to stay safe). You'll also learn how to speak persuasively, ask good questions, and listen actively.How Active Listening improves your image from the other side of the chair
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what active listening is and what qualities active listeners have. You will also learn how to manage your body language, create a positive listening attitude, encourage conversation, build relationships, and overcoming listening roadblocks.How to Build Goal Setting Strategies
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will create your personal vision, identify your values, and make a bucket list. From there, you will create goals with SPIRIT, set up support systems, learn how to deal with setbacks, and identify ways to get started on your journey to achieve your goals.Techniques to Build Your Self Esteem and Assertiveness Skills
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will explore what self-esteem is and factors that may contribute to low self-esteem. You will also learn ways to build your self-esteem, be assertive and not abrasive, and creating an opportunity for others feel better about themselves.The guide to understanding and dealing with Anger Management – Understanding Anger
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will help you define anger. You will be able to identify how anger can affect you and those around you. You will also learn about the anger process, trigger thoughts, behavior types, and coping strategies.Giving Effective Feedback the Do’s and Don’ts
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn about the essential elements of feedback, important communication techniques, and a framework for informal and formal feedback. Youll also learn some tips for receiving feedback.Negotiating for Results and how to be effective
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn about the different types of negotiation, characteristics of a successful negotiator, and building win-win solutions. You will also learn about the four phases of negotiation: preparation, exchanging information, bargaining, and closing.Military Diversity Training vs Corporate and Understanding the Difference: Celebrating Diversity in the Workplace, PCC Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what diversity means and what some of its related terms are. You'll also considers how your world has changed and how stereotypes impact people. Then, you'll learn how to use the four cornerstones of diversity and the STOP technique to encourage a diverse workplace. You will also learn how to manage for diversity and deal with discrimination issues.Project Management Training: Understanding Project Management
$405.00$297.00Course Length: 16 Weeks Course Hours: 24 ________________________________________________________________________ Course Overview This in-depth course will take you through all aspects of project management. First, you will consider what a project is and what a project manager does. Then, you will work through the four stages of the project life cycle: conceptual, planning, execution, and termination. You will also learn some supporting skills, like teamwork, communication, and presentation.Project Planning: All You Need to Know
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Once you complete this course you will have learned several valuable new skills that will allow you to properly plan for a project. You will come away from this course knowing about project management basics and how to being project planning. You will learn about the Work Breakdown Structure, how to prepare a basic schedule and all about Resource Breakdown Structures. You will conclude this course by learning about project planning worksheets.Influence and Persuasion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to speak persuasively, communicate with confidence, build rapport, develop a strong presentation, and leverage storytelling. You'll also receive an introduction to basic neuro linguistic programming techniques.Hiring for Success: Behavioral Interviewing Techniques, PCC Global Diversity and Inclusion
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will take you through the hiring process from start to finish, including cost analysis, position profiles, finding candidates, screening resumes, testing candidates, interviewing (including different types of questions), evaluating responses, and reference checks. S.T.A.R technique will also help you learn about some of the problems commonly encountered in the hiring process and how to overcome them.Coaching and Mentoring Youths of Color, Veterans and Non-Veterans in the 21st Century, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how coaching and mentoring differ from each other. You will also learn the key aspects of each skill as well as supporting skills (such as goal setting, communication, feedback techniques, and adult learning principles).Change Management: Change and How to Deal With It
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview Some people enjoy the opportunities and excitement that change brings. Others, however, have a harder time adapting. To complicate matters, our feelings often depend on the situation. This course will teach you how to manage change in a positive way.How Emotional Intelligence is Critical for Minority Youth in the Today’s Judicial System
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will introduce you to the history of emotional intelligence and what its all about. You’ll explore the most popular theories, including the EI blueprint, Martin Seligman’s ABC’s of optimism, the VALUE and SOLER techniques, Ekman’s seven basic emotions, and Plutchik’s wheel. You’ll also explore your personal values and vision statement to help guide you in your emotional intelligence development.Readjustment Process Problem Solving and Decision Making Effectiveness; Dr. Rubin Cockrell
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn a three-phase problem-solving process that you can apply to any situation. You will also learn techniques for creative thinking, how to make good group decisions, and ways to follow up on and evaluate decisions.Knowledge Management
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you will learn what knowledge is, what knowledge management is, how tacit and explicit knowledge are different, and the business benefits that knowledge management can bring. Then, you will learn about the knowledge management mix (which includes people, technology, and process) as well as a four step process for building your knowledge management framework. You will also learn about four knowledge management models: Bukowitz and Williams KM Process Framework, Gamble and Blackwells knowledge management matrix, Bothas process model, and Nonaka and Takeuchis spiral model. Implementation aspects, such as knowledge management teams, post-mortem plans, KMBOKs, Chief Knowledge Officers, and pilot programs, are covered as well.How as a Minority Youth You can Improve your Personal Brand: Maximizing Personal Impact
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you'll learn what a brand is and how you can leverage it to make a personal impact. You'll define, design, and plan the interior elements of your brand (such as your confidence level and approach to others) as well as the exterior elements (such as how you dress and act). You'll also learn supporting skills, such as setting goals, communicating effectively, building your credibility, managing difficult conversations, influencing others, and speaking in public.Minority Youths Guide on Effective Body Language Signs- Reading Body Language in the Judicial System
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn how to interpret personal space, gestures, facial expressions, body movements, and posture. You'll also learn how to send the right message with body language, dress, and personal interactions.Building Better Teams, between Minority Youths and the Law in your Community, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what forms teams can take. Youll also evaluate your team player type, learn ways to build an effective team, and identify things that you can do to become a good team player.The Knowledge Guide on Managing Bullying in the Workplace
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview In this course, you will learn what bullying is and what it can cost an organization. You will also learn how to protect yourself from bullying, what to do if you are bullied, and what to do if you witness bullying.Communication Strategies and how to be effective and efficient
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview This course will teach you all about the various aspects of communication. Youll learn about asking questions, probing for information, active listening, and body language. Supporting skills are also covered, such as self-esteem, building relationships with others, and assertiveness.NLP Tools for Real Life and understanding the Law and your Community as a Minority Youth
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will teach you about anchoring, establishing congruency, developing rapport, creating outcomes, interpreting and presenting information efficiently, and self-hypnosis.Public Speaking: Speaking Under Pressure and how to keep your cool with Law Enforcement Officers
$297.00$198.00Course Length: 12 Weeks Course Hours: 16 _______________________________________________________________ Course Overview This course will take you through preparing an effective presentation. Topics include planning your speech, identifying your audience, connecting with the listener, developing key themes and sentences, structuring your ideas, and managing nervousness and body language. Youll focus on short responses and learn ways to expand a basic presentation.Critical Thinking
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview In this course, you'll learn what critical thinking is all about, what characteristics a critical thinker has, and what skills you may want to work on. Then, you'll work your way through a seven-step critical thinking model. Supporting skills, such as asking good questions, applying common sense, and thinking creatively, are also covered.Managing Pressure and Maintaining Balance in Everyday Life
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview This course will teach you about the causes and costs of workplace pressure, the benefits of creating balance, and how to identify pressure points. You will also learn how to apply emotional intelligence, increase optimism and resilience, and develop strategies for getting ahead.How Employee Accountability differs in the Military vs the Public Sector
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview You will begin this course by exploring what accountability is all about and some recent events that have caused people to look at accountability more closely. Then, youll learn ways to build accountability and ownership in your organization and make yourself more accountable. Supporting skills, like goal setting, feedback, and delegation, are also covered.Managing Across Cultures, PCC Global Diversity and Inclusion
$135.00$99.00Course Length: 4 Weeks Course Hours: 8 ________________________________________________________________________ Course Overview During this course you will learn about cultures and how to integrate them into the workforce through effective communication and team building. In addition, you are going to be shown ways managing over a cross-cultural spectrum and building a multicultural organization by dipping into the global talent pool.Crisis Management- Veterans, Corporate America and the Community
$270.00$198.00Course Length: 12 Weeks Course Hours: 16 ________________________________________________________________________ Course Overview To begin this course, you will learn how to put the right people in place with a crisis management team and appropriate training. Then, you will learn how to identify and assess crisis risks, develop a response process, and gather appropriate resources. You will also learn how to respond to, document, and investigate crises; establish an emergency operations center; create a continuity plan; and recover from a crisis.
